What our clients have to say
I moved in June, 2016 and recently moved out due to moving out-of-state. I would recommend Emerald Gardens. The staff and maintenance dept are easy to work with and friendly. . EG is very dog friendly, which was the most difficult hurdle.
My time at EG was great. Upon move in, the apartment was clean, well painted, wood floors were great and kitchen counter tops were beautiful. Upstairs rugs were clean and heat, water, gas worked just fine. I had a couple repairs later on I needed done [screen door, seal around front door] and maintenance was SUPER fast. He had it fixed the day after I submitted a request. The managers Livia and Chris were nothing but delightful and always helpful. Laundry rooms were clean and honestly don't cost more than any other apartment complex laundry. I've read some reviews about noise level and thin walls. Could I hear my neighbors yelling during Steelers games? Yes. But it's not as though I could hear full conversations. Expect a normal level of noise associated with sharing walls with other people. The gym was really nice to have so close and I liked that the management held different community events [dog meet and greet, halloween trick or treat]. I loved my time at EG and had I not needed to move for work I would still be there. Live here.
I moved from Los Angeles, CA to Pittsburgh, PA in June 2017. My friend recommended I check out Emerald Gardens because two of her employees lived there and she knew it was safe, clean, and close to downtown and station square. As soon as I drove through the gate and saw this cute little community hidden in the woods, I knew I had found home. I heard some Pittsburgh cops lived at EG and that is was very safe. I loved that it had all the things I was looking for like a two bedroom, being dog friendly, had patios, backyards, laundry, common areas, staff to mow lawns and upkeep/fix things, and cute modern layouts. Then I met the staff and the ladies and gents of the office were/are sweet and just real people and hilarious. They answered all my questions and applying/getting approved was hassle free. They were so helpful on my move in week/weekend. They fixed my place up nice and any concerns or fixing of things I need is handled right away. They have fun BBQs and parties for our community, helping me meet neighbors and make friends. There is visitor parking and a nice gym. You can pay rent online and they have a fun, easy online system where I can pay rent and ask questions and connect. And they have a dog spa for me to wash my dog and a dog park. They love my dog Oliver and I regularly visit my main office people just to chat! I am so grateful to have found Emerald Gardens. For a girl who moved to Pittsburgh alone with no family and only a few friends here, they helped me fe
The EG staff is excellent. From the maintenance crew, to the front office; we have been pleased with the effectiveness of the way our issues have been addressed. The clubhouse staff has become an extensive of our own family, not only do they do their jobs, but they seem to really care about the residents; I think because some of the staff are also residents - and that dichotomy of staff and resident works well, in terms of them understanding the issues that residents may go through. Overall, we are very happy and feel at home!
We have been residents at Emerald Gardens since April of 2017. Since we moved in, myself, my husband and my 11 year old daughter fit right in, and have felt a part of the Emerald Gardens community. We researched many apartment and townhouse complexes before choosing EG. We made our choice based on affordability, location and resident reviews; we made the right choice.
I highly recommend living at emerald gardens. The staff is super friendly and helpful. The community is clean and well maintained.Anytime I put in a maintenance request, they are there to fix it the next day. I enjoy taking advantage of the free tanning and fitness center. I also love taking my dog to the dog park as well taking him to get pampered in the paw spa. I feel there are a lot of great amenities for a relatively cheap price.